IT Application Manager

Job Description

Salary range:  12000 - 15000 AED (Packaged Salary)

Key accountabilities
• Managing an application portfolio and associated projects.
• Identifying opportunities for application optimization, redesign, or process improvement - focused on
collaboration systems and internal tools.
• Providing application administrative support across applications as needed.
• Partnering with business stakeholders, vendors, and IT management to provide a strategic vision for
new and supported applications and create system roadmaps and business processes.
• Addressing the various needs, concerns, expectations of stakeholder groups in planning and executing
projects, meeting project requirements and creating project deliverables.
• Balancing competing project constraints including but not limited to scope, quality, schedule, budget,
resources and risks in order to accommodate the needs of each user/customer.
• Building a strong technical culture around our business systems that emphasizes technical excellence,
rapid iteration, strong security, and frictionless user experiences.
• Manage application maintenance outsourcing & software contract agreements; Implement and
monitor standards around scope management, financial management, service level agreements (SLA),
ensure compliance to mitigate risk, increase service/business Impact & reduce costs.

Essential requirements:
• 5+ years of experience in an Applications Manager or similar role preferably supporting SaaS
applications.
• Deep hands-on experience with application implementations, enhancements, and integrations.
• Minimum 2 years of experience in managing Oracle NetSuite ERP system.

• Good understanding of Suite Script, Suite Flow, Suite Analytics, Dashboards and KPI.
• Proven functional experience with business units including Employee Communications, Engineering,
IT.
• Strong communication skills, with the ability to clearly explain system changes and functionality to all
employees across Solas.
• Experience setting up ongoing procedures for collection and review of project statuses and goals.
• Excellent verbal and written communication skills.